xLien

Streamlining Lien Release in Total Loss

The standard in total loss lien release processing. Driving efficiencies and cost savings through improve cycle times, reductions in manual handling and streamlining title releases.

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Setting the Industry Standard

Get your Lien Releases Moving, and Keep it That Way

xLien by LossExpress™ changes the status quo by creating a seamless lien release process - all in one place. From loan payoff, to letter of guarantee, and everything in between, insurance companies can finally receive a quick and smooth lien release experience for their adjusters and insureds.

Digital Loan Payoff

With xLien, carriers can quickly find financial information for vehicle loans and leases, including loan payoff balances, per diem values, valid through dates, payment remittance information and more – all online.

Digital Settlement (LOG)

With xLien, carriers can quickly review equity scenarios between loan balances and settlement offers for improved decisioning and expedited payments. xLien enables carriers to process settlements electronically to receive faster confirmation of approvals on settlements (LOGs).

Coming Soon: xLOG

Data-Powered Decisioning

Reducing days or weeks to seconds for unparalleled efficiency, the data-powered functionality of xLOG offers carriers real-time lienholder approvals on settlements (LOGs) to expedite payments and title releases on qualifying claims and liens.

The xLien Experience

Seamless, fast, and forward-thinking. Experience lien release in a new way.

LossExpress™ provides a secure industry-leading platform that solves the lien release gap to deliver an inclusive, cohesive and user-centric experience – for adjusters and customers alike.

How does LossExpress compare?

LossExpress
The Other Guys
Service Coverage
100% of Total Losses
<40% of Total Losses
Lienholder Coverage
All Lienholders
Some Lienholders
Lines of Coverage
All Lines
Personal Only
Vehicle Type Coverage
All Types*
Passenger Only
Finance Type Coverage
Retail & Lease
Retail Only
Layered Financing & Second Liens
Yes
No
Debt Collection & Bankruptcy
Yes
No
Settlement Dispute Resolution
Yes
No
Titled Ownership Verification
Yes
No
Loan Account Number Verification
Yes
No
Lienholder Intelligence
Yes
No
Claim Assignment Insights
Yes
No
Team Performance Analysis
Yes
No
In-App Technical Chat
Live
None
Integrated Messaging
Yes
No
GAP Support
Yes
No
Inbound Call Handling
Yes
No
* Includes: passenger vehicles, motorcycles, powersports, watercraft, motorhomes/RVs, ag/farm equipment, semi-trucks, trailers, motors, heavy equipment and speciality assets
LossExpress
The Other Guys
Service Coverage
100% of Totals
<30% of Totals
Lien Holder Coverage
All Lien Holders
Some Lien Holders
Lines of Coverage
All Lines
Personal Only
Vehicle Type Coverage
All Types *
Passenger Only
Finance Type Coverage
Retail & Lease
Retail
Layered Financing / Second Liens
Yes
No
Debt Collection & Bankruptcy
Yes
No
Settlement Dispute Resolution
Yes
No
Titled Ownership Verification
All Totals
Some Totals
Loan Account Number Verification
Yes
No
Lien Holder Intelligence
Yes
No
Claim Assignment Insights
Yes
No
Team Performance Analysis
Yes
No
In-app technical chat
Live
None
Integrated Messaging
Yes
No
GAP Administration
Yes
No
Inbound Call Handling
(i.e. payment status, disputes, etc.)
Yes
No
* Includes: passenger vehicles, motorcycles, powersports, watercraft, motorhomes/RVs, ag/farm equipment, semi-trucks, trailers, motors, heavy equipment and speciality assets

Flexibility in the new age of "remote"

In today’s age, more employees are working remote than ever before. Seize the opportunity to bring your teams together with one lien release process for improved visibility into lien and title release performance and insights into work productivity across employees and teams.

Insights at your fingertips

A new layer of visibility into your total loss potential. Track lien settlement resolutions with a click, review cycle times, monitor work productivity and more. Delivering actionable insights that guide decisions and drive experiences. Know your true and improved processing power better than ever.

Yes, of course. I’m looking at the claim now. How can I help you?
Hi Matthew!
Hello! I have a question about the status of this claim…
Claim#: 042285444-03
$13,498.71
LOG Pending
Apr 11

Chat with actual humans. No bots about it.

Not all claims or titles (or even liens for that matter) were created equal and can sometimes require additional questions and even collaboration to resolve. Imagine having a quick and easy way to ask those questions—all over a digital channel.

It's your call. Don't make it.

With Integrated Messaging, ask questions and get what you need via chat, without a phone call, long hold times or follow-up. With a digital ledger specific to each claim, maintain full visibility into communications and activities to retrieve when needed, or archive when you don’t.

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The only lien release platform offering in-app chat for carriers and lienholders

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Resolve missing options, value disputes, lien issues and title statuses directly via chat

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Responding to chat messages on the go via responses to email notifications makes managing chats a breeze

Secure and Compliant

LossExpress™ utilizes industry-standard security protocols, including the latest in data encryption and tracking technologies, multi-factor authentication (MFA) and single-sign on (SSO). LossExpress™ provides secure user management and allows for self-service account recovery.

Ready to chat about streamling lien releases?

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Be apart of our community
Carriers
xLienxPayxValuexTitlexData
Partners
xAPI
Company
About UsCareers
Resources
User ResourcesGuidewire Marketplace
© 2020 LossExpress™ Terms and Conditions | Privacy Policy